If any purchase of PureBygloss.com ever fails to meet your satisfaction, please contact our Products Specialists. Our experts will review your dissatisfaction and then opt to, either advice an alternate product, offer a compensation of equal or lesser value.. However, returns will be issued within 7 days of notification. If product is returned after 7 days, we will not accept the return..
Please note that, when purchasing 2 or more identical items with the same order, only 1 opened item can be fully refunded (within the 7 days return policy) or ( applying our refund policy)
This return policy is valid on gift set items only. Returns on any of these items will only be issued on unused products. There is absolutely no refund on shipping for returned items.
Please allow us 7 – 14 business days to process returns and refunds, we do have the rights to deduct the Shipping amount or discounted prices paid in the original order.
International Shipping return Policy
There is no return policy on international orders.
Please note that we do not take any responsibility about additional custom and duty fees if applied.
When returning our items, we ask all of our customers to make sure that it is being shipped in its original packaging ( in a box), sent with a reliable shipper and signature upon arrival has been requested.